A class-based Interaction Launcher retrieves data using what mechanism?

A class-based Interaction Launcher retrieves data using what mechanism?

• A. A REST API call
• B. A GraphQL query
• C. An Apex class to retrieve a search request and search response
• D. A Salesforce Report

Answer: (C)

With a class-based Interaction Launcher, data retrieval is performed by a custom Apex class that the launcher invokes. This Apex class follows a simple contract: it takes a search request object that contains the query parameters and filters, and it returns a search response object that holds the results. That setup lets you implement complex data retrieval—from Salesforce data, external sources, or mixed logic—inside Apex while OmniStudio handles passing the request to the class and consuming the response. While the Apex code inside might call REST or GraphQL endpoints as needed, the mechanism the launcher uses to retrieve data is defined by this Apex class handling a search request and producing a search response. A Salesforce Report wouldn’t fit here because it’s static data and doesn’t support the dynamic, programmable retrieval pattern used by the class-based launcher.

With a class-based Interaction Launcher, data retrieval is performed by a custom Apex class that the launcher invokes. This Apex class follows a simple contract: it takes a search request object that contains the query parameters and filters, and it returns a search response object that holds the results. That setup lets you implement complex data retrieval—from Salesforce data, external sources, or mixed logic—inside Apex while OmniStudio handles passing the request to the class and consuming the response. While the Apex code inside might call REST or GraphQL endpoints as needed, the mechanism the launcher uses to retrieve data is defined by this Apex class handling a search request and producing a search response. A Salesforce Report wouldn’t fit here because it’s static data and doesn’t support the dynamic, programmable retrieval pattern used by the class-based launcher.